Meet Our Team
McClellandtown & Waynesburg
Keith Charles Protects Policy Holders With 34 Years of Experience
Keith Charles is the owner of Second Opinion Insurance Agency. He has over 34 years of experience in the insurance business. Keith Charles is a licensed Property and Casualty, Life and Health, Series 6, and Series 63 agent.
His goal for the agency is to provide superior customer service and a full range of products to fully protect all of our policy holders. Keith enjoys spending time with his wife, Regina, and their daughter, Cassie, who is also a licensed agent at the agency.
Cassie Charles Pleases Customers With Superior Customer Service
Cassie graduated from Laurel Highlands High School in 2002 and began pleasing customers with her superior customer service and work ethic when working as the receptionist for the agency. She obtained her Property and Casualty license in 2007 and then obtained her Life Insurance License in 2010. Her responsibilities at the agency include providing reliable quotes for new clients, servicing current clients, and all commercial renewals.
Her goal is to continue to provide our clients with exceptional customer service and to make sure that they are protected properly. Outside of work, she enjoys spending time with her boyfriend, Jimmy, her family and her friends.
Jeanie Moore Serves Our Clients With Attentiveness & Care
Jeanie joined Second Opinion Insurance Agency in 2013, bringing over 20 years of customer service experience to our agency. She strives to give our clients and their policies the same attentiveness and accurate care that she would want for herself and her family. She enjoys getting to know our customers on a more personal level and sincerely enjoys serving our clients and helping our customers take care of their insurance needs. Jeanie is a team player and supports our office staff. She resides in Smithfield with her husband Earl.
Together, they have two sons, Earl and Aaron. They also have a beautiful granddaughter, Kassidy Paige. Jeanie’s hobbies include watching sports with her family, spending time outdoors, interior decorating, and baking. She is a big fan of the Pittsburgh Pirates, the Pittsburgh Steelers, and NASCAR. Her greatest enjoyment is spending her weekends with her granddaughter.
Brandi is a 2003 graduate of Albert Gallatin and brings over 17 years of Customer Service experience to the Second Opinion Insurance Agency.
Brandi received her Property & Casualty license in March of 2017 and is currently working towards obtaining her Life License.
She resides in Uniontown with her fiancé, Larry Smith and their 2 boys, Dominic & Maveric.
In her spare time, she enjoys spending time with her family and crafting.
Wendy is licensed agent for auto, homeowners and life insurance. She has 13 years experience in the personal lines insurance industry. Her goal is to present our customers with the best available option to provide important financial protection at an affordable price. She is available to answer questions, explain coverage's and address any concerns along the way. She is committed offering friendly professional service and advice. She is a native of Pittsburgh and is happy to call this city her home.
Aubrey has been the customer service representantive at the Shadyside location for 11years. She has knowledge in the tag and title work and is a PA licensed notary. She is a 2002 graduate of Riverview High School in Oakmont, PA. She resides in Verona, PA with her 11year old son Kasen. Who is a 5th greader at Verner Elementary School. In her spare time she enjoys spending time with her son, family and friends. She is an avid reader and enjoys cooking.
Melissa is a 2000 graduate of Carmichaels Area School District. She has been in the customer service business since the age of 15. She enjoys helping people and making sure others are happy. She strive to always do her best and aims to please. She is a team player who enjoys learning new things. She is currently studying to become a licensed agent and notary. Outside of work she spends her days being a full time sports mom and that is her most favorite thing ever!!! She reside in Carmichaels with her boyfriend Jeff and her son Christopher and their cats!